A training session was held for employees at the Planning and Development Works and Exploration and Excavation Branch at Northern bypass Karachi. Mr. Roshan Ali Kanasro, Resident Director of Planning and Development Works, emphasized the importance of the training in enhancing employees’ capabilities and refining their skills to accomplish tasks effectively.
Mr. Zahid Shoaib Kamboh, CEO of Ace Management Consultants, greeted the participants and provided background information on ISO standards and his firm, ACE Management Consultants. He explained how his firm operates and assists organizations in obtaining ISO certification.
The purpose of the session was to raise awareness about how Quality Management Systems (QMS) function and improve organizational delivery quality. QMS is integral to ISO standards, ensuring consistent quality in products and services. In the government sector, implementing QMS based on ISO enhances efficiency, transparency, and overall performance, enabling agencies to meet citizens’ needs effectively and continuously improve processes to deliver high-quality services.
Mr. Zahid outlined the process of implementing ISO standards, which involves several key steps. Firstly, organizations must identify relevant ISO standards for their industry or operations. Then, they analyze current processes to identify areas for improvement to meet standard requirements. Subsequently, organizations develop and document procedures and policies aligned with ISO standards, including setting objectives, training employees, and establishing a QMS to monitor and control processes effectively.
The session took place at the Exploration and Excavation Branch in northern bypass Karachi on March 5th, 2024.